1、 Product Information and Quality
Description accuracy
The color, size, material, etc. of the product are subject to the website/store display, and there may be color differences due to differences in monitors.
Special craftsmanship (such as handmade) or natural materials (such as cotton and linen) allow for a reasonable range of defects.
Size standard
There may be size differences between different brands or regions, please refer to the specific size chart.
Customized products require accurate body measurement data, and if the error exceeds the agreed range, rework may be required.
2、 Purchase and Payment
price policy
The price includes taxes (if applicable), but does not include shipping costs; The promotional price may be limited or limited.
Payment methods include credit cards, third-party payments, etc. Refusal to pay may result in order cancellation.
order confirmation
The effectiveness of the order is subject to successful payment. If the inventory is insufficient, the merchant may cancel the order and issue a refund.
3、 Return and exchange rules
applicability
Items that are not worn, unwashed, or have intact labels can be returned or exchanged within 7-30 days (the specific period depends on regional laws).
Discounted items, underwear, swimwear, etc. may not support returns or exchanges without reason.
Process and Cost
Original invoice and return request form are required, and the shipping cost will be borne by the buyer or seller (clearly marked).
Quality issues will be borne by the merchant for return and exchange fees, while non quality issues may incur handling fees.
4、 Delivery and Acceptance
Transportation efficiency
The regular delivery time is 3-15 working days, and international orders may take longer.
Delay in delivery is not considered a breach of contract (in case of force majeure).
Inspection obligation
When signing for the goods, it is necessary to check the integrity of the goods. If there is any damage or the goods are not on the correct board, please take photos on the spot and contact customer service.
5、 Other important terms
intellectual property right
Clothing design and brand identity are protected by copyright, and commercial reproduction or tampering is prohibited.
Disclaimers
Improper wearing (such as damage caused by high-temperature ironing) or self modification of the product is not a quality issue.
Allergic constitution requires self confirmation of material safety.
Dispute Resolution
Disputes should be resolved through negotiation first, and if negotiation fails, they can be submitted to the court where the merchant is located for litigation.